CRM Administrator Hubspot

 Key Responsibilities:

• CRM Management: Configure, customize, and maintain the HubSpot CRM system to meet the needs of our sales operations.
• Data Quality: Ensure data accuracy, completeness, and consistency within the CRM by establishing best practices for data management and entry.
• Sales Support: Provide training and technical support to sales teams, addressing their CRM-related queries and optimizing their use of the system.
• Automation: Develop and manage automated workflows, sequences, and sales processes to streamline operations and improve efficiency.
• Integration: Work with IT and other departments to integrate HubSpot with other sales tools and systems, ensuring seamless data flow and process alignment.
• Reporting & Analysis: Create and manage dashboards and reports to monitor sales performance, pipeline status, and other critical metrics. Provide actionable insights based on CRM data.
• Documentation: Maintain comprehensive documentation of CRM processes, configurations, and user guides.
• Process Improvement: Identify opportunities for enhancing CRM processes, ensuring the system evolves with business needs and market changes.
• Compliance: Ensure adherence to data protection regulations and internal policies, particularly concerning client and sales data.

Qualifications:

• Experience: Minimum of [2-3] years of experience as a HubSpot Administrator or in a similar role.
• Skills: Proficient in HubSpot CRM with a thorough understanding of its capabilities and features.
• Technical: Knowledge of CRM integrations, data management, and automation tools.
• Analytical: Strong analytical skills to interpret CRM data and derive actionable insights.
• Communication: Excellent written and verbal communication skills, with the ability to train and support sales teams effectively.
• Problem-Solving: Ability to diagnose and resolve CRM-related issues and implement effective solutions.
• Detail-Oriented: High attention to detail and accuracy in managing CRM data and configurations.
• Education: Bachelor’s degree in Business, Marketing, Information Technology, or a related field is preferred.

Preferred Qualifications:

• HubSpot certification(s) such as Marketing Hub, Sales Hub, or CRM Implementation.
• Experience in a BPO or high-volume sales environment.
• Familiarity with data protection regulations (e.g., GDPR, CCPA).

What We Offer:

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and career advancement.
• A collaborative and innovative work environment.
• Flexible work arrangements, including remote work options.

How to Apply: Interested candidates should submit their resume and a cover letter explaining their qualifications and experience relevant to the role. Please send your application to recruitment@bposalesgroup.com with the subject line "HubSpot CRM Administrator Application – [Your Name]".

BPO Sales Group is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.